FAQ


ABOUT THIS SITE

Our website NewYorkMapCompany.com is constructed in 2020. With over 15 years of experience of creating reproductions and selling online, we have used our experience to finalize the website and present all our inventory in a new way.

 

ABOUT OUR PRODUCTS

We have a huge collection of vintage maps, historical photos, and Japanese motives. They all come from safe sources and had been digitized properly for the best quality. Make sure you check our collections to find the item you want.

 

IMPORTANT ANSWERS FOR YOUR QUESTIONS

- Does my product come framed?

Unfortunately, we do not offer framing at the moment.

- How is my product going to be shipped?

We ship all the maps and Japanese photos in protective tubes and bags, which protect them from moisture and physical damage. They are rolled, and photos come flat and are shipped in a photo mailer.

- What printer do you use?

We exclusively use professional Epson printers for all prints.

- What is the type of paper you use?

For maps and Japanese, we use 240GSM thick matte archival quality paper, which provides the look and the feel of an original map. For photos, we use premium Luster photo paper.

- Can I get a different size print?

Currently we offer only one size per item, and every listing states what the size of a print will be. And they all fit standard dimensions frames.

- What are the shipping costs?

All items have free shipping for the US, and for all international shipments the costs are calculated automatically when added to the cart.

- What if I have an issue with my order?

For any other inquiry, please contact us using our Contact Us page: https://newyorkmapcompany.com/pages/contact-us

Also, for any issues with your order, please read our Refund Policy:

https://newyorkmapcompany.com/policies/refund-policy